Write to us at: [email protected]

Talk to us on: 01923 263128

Or call to arrange a visit to The Foyle Centre, The Retreat, Kings Langley, Hertfordshire WD4 8LT

Please click below to read our Privacy Notice and our guide to how we use Personal Data

General Privacy Notice: 

Guide to Personal Data held by BTBS

We are proud to subscribe to an industry-wide commitment to professional behaviour, please find a copy of this here:

Professional-Behaviour-in-Bookselling-and-Publishing

Established in 1837, we have provided care and support to book trade people for 180 years. Bookbinders Charitable Society is a little older (founded 1830) and we are proud that two such venerable book trade welfare organisations have been able to combine their resources for the greater benefit of the trades.

Mission:

to reach out to book trade people and their dependants to offer support and guidance in time of need.

Aims:

We aim to ensure book trade people know how, where and when to approach The Book Trade Charity for confidential support and advice, and to help relieve need and distress caused by:

  • financial difficulties, including debt and rent arrears, poverty
  • low household income and lack of savings for emergencies and unexpected events
  • illness (acute, including long-term or terminal)
  • disability, carer situations or bereavement
  • the impact of redundancy/unemployment
  • other adverse social or economic issues

Values:

Open – transparent and accessible to all with a book trade connection Knowledgeable – about how best to support and encourage individuals and families in need Trustworthy – truthful, honest, confidential and compassionate with all residents and beneficiaries and anyone who asks for help Flexible – willing to consider new ways to help, and new areas in which to provide support within our overall objectives

Your data may also be available to our website provider to enable us and them to deliver their service to us, carry out analysis and research on demographics, interests and behavior of our users and supporters to help us gain a better understanding of them to enable us to improve our services. This may include connecting data we receive from you on the website to data available from other sources. Your personally identifiable data will only be used where it is necessary for the analysis required, and where your interests for privacy are not deemed to outweigh their legitimate interests in developing new services for us. In the case of this activity the following will apply:

  1. Your data will be made available to our website provider
  2. The data that may be available to them include any of the data we collect as described in this privacy policy.
  3. Our website provider will not transfer your data to any other third party, or transfer your data outside of the EEA.
  4. They will store your data for a maximum of 7 years.
  5. This processing does not affect your rights as detailed in this privacy policy.